Palayan City Business Hub now a Special Economic Zone
The Palayan City Business Hub is now officially an Information Technology Park (ITP) and will enjoy all the benefits as a special economic zone.
The Board of Directors of the Philippine Economic Zone Authority (PEZA) had earlier recommended the creation of the ITP pursuant to Republic Act No. 7916, or the Special Economic Zone Act of 1996, as amended by RA No. 8748.
Following the PEZA recommendation, President Rodrigo Duterte issued Proclamation No. 526 on June 25 creating and designating the three-hectare complex in Barangay Singalat as an ITP and will henceforth be known as Palayan City Government Center and Central Business Hub or Palayan City Business Hub (PCBH) for brevity.
Last Friday (July 6), PEZA Director General Charito Plaza and AlloyMTD Philippines Chairman Engr. Isaac David formally signed the documents that officially recognised the PCBH as a special economic zone. Witnessing the signing were Senator Richard Gordon and Palayan City Mayor Rianne Cuevas.
The Malaysian conglomerate AlloyMTD Group was the one behind the construction of the P1.5 Billion PCBH, particularly the two buildings housing the business process outsourcing (BPO) centers under the public-private partnership (PPP) scheme. AlloyMTD agreed to put up the project and operate it for the next 30 years.
In her speech, Mayor Cuevas thanked the Alloy MTD Group for investing in Palayan City and putting its trust not only on the local government but most especially on the people of Palayan City.
Mayor Cuevas also thanked President Rodrigo Duterte, for proclaiming the Palayan City Government Center and Central Business Hub as an Information Technology Park.
“This IT Park, which is also a special economic zone, will serve as the catalyst of the much-awaited employment generation and economic progress of the great province of Nueva Ecija and our beloved city of Palayan,” said Mayor Cuevas.
The Palayan City local executive also announced the entry of Sutherland Global Services, a global [business process transformation] company, at the Palayan City Business Hub (PCBH). According to Sutherland, they will commence operations this September and it expects to build 1,750 seats up to June 2019.
Presently, the PCBH has an outbound call center facility, ReSourcing Global Philippines, which was the pioneer call center in Palayan City. ReSourcing Global is likewise expanding to 300 seats up to end of the year.
The Government Center at PCBH is also home to the Philippine Overseas Employment Administration’s One-Stop-Shop that services the country’s modern heroes – the Overseas Filipino Workers. The government center is now host to 16 government agencies with satellite offices at the One-Stop-Shop.
Mayor Cuevas revealed that the PCBH will also be home to the provincial offices of The Technical Education and Skills Development Authority (TESDA), Department of Information and Communication Technology (DICT), Department of Labor and Employment (DOLE) and Bureau of Immigration.
Aside from being the center (BPO) and government services, PCBH is also a hub of educational institutions which offer information technology, computer proficiency and business process management courses.
Short term courses for OFWs who have returned home and language courses for our young graduates who want to seek job opportunities in Japan, China and Korea are also being offered in PCBH.
Construction of the PCBH started in 2014 and was inaugurated in March 2016 effectively transforming Palayan City into the BPO capital of Nueva Ecija.
The two buildings housing the BPO centers has a total of 4,000 seats, which means there are 4,000 call center agents at a given shift or 12,000 call center agents in three 8-hour shifts.
During the soft opening in March 2016, the BPO office started operations with only 230 seats. Additional seats were added in the following months until the target of 4,000 seats was achieved in 2017.
This September, the Capital Hotel will be fully operational with a capacity of 75 fully-furnished rooms that caters to expatriates working in PCBH as well as locals who in Palayan City for seminars or conferences.
June 10, 2019